Paul Lukach, Executive Director of the Crime Victim Center of Erie County, is the first to admit it: he and his employees don’t pride character on being technology savvy. That’s why the company needed a trusted IT provider to help it remake its operations and ensure that computers and systems work seamlessly, allowing this 44-year-old non-profit to concentrate on serving people and conserving the community in times of crisis.
With so much at stake, they turned to NanoSoft answer to handle their IT needs. NanoSoft not only created a detailed plan to upgrade MCMS systems, but when an old modem has gone over a weekend, putting in jeopardy the MCMS e-mail capabilities, it was NanoSoft who came to the recovery. As Christopher Bell from MCMS says:
“We don’t pride ourselves on being technologically savvy, our job is to serve people in times of crisis.”
It’s that 24-hour/7 day-a-week support and commitment to service that keeps the MCMS from worrying anymore regarding their IT.
Via: cmitsolutions.com
