Beaumont Hospital is a large academic teaching hospital 5km north of Dublin City center. They give emergency and acute care services across 54 medical specialties to a local community of certain 290,000 people, while employing over 3,000 staff.
An inefficient filing system at Beaumont hindered healthcare workers who require to be able to access patient records quickly and easily. Staff declined to keep paper records that were stored off-site. If a doctor or nurse needed to notify them of a returning patient or if they were needed for a legal assert, then the file had to be physically recovered from the archive and also collected by courier; a time-consuming process.
With Ergo’s Scan and Index Manager, documents were computerized & indexed in Microsoft SharePoint for simple search and retrieval. Implementation was risk-free and well-planned because Ergo built the system at its headquarters first, duplicating the Beaumont environment off-site before deploying it into the hospital.
“Ultimately, we wanted to get rid of the paper trail and totally trust Ergo to help us do it. Everything we have scoped and asked them to do they have delivered.”
The implementation of Ergo’s Scan and Index Manager system has delivered tangible capacity gains and cost savings for Beaumont Hospital. Doctors, nurses, & administrators have robust systems that enable them to retrieve files in around 10 seconds compared to 30 minutes with the old system.